These Terms of Service ("Terms") govern your access to and use of the services provided by Stratosphere Prep ("Company," "we," "us," or "our"), including our website at stratosphereprep.com, client portal at portal.stratosphereprep.com, and any related mobile applications, products, and services (collectively, the "Services").
1. Acceptance of Terms
By accessing or using the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Services.
2. Eligibility and Accounts
- You must be at least 18 years old and capable of entering a binding agreement.
- You are responsible for maintaining the confidentiality of your account credentials.
- You are responsible for all activities under your account.
- You must provide accurate and current information.
3. Use of Services
You agree not to:
- Use the Services for unlawful, fraudulent, or abusive purposes.
- Interfere with or disrupt the integrity, security, or performance of the Services.
- Attempt unauthorized access to accounts, systems, or data.
- Upload malicious code or content that infringes rights of others.
4. Client Portal and Operational Data
To provide prep and related services, we process account and operational data submitted through the Stratosphere Prep Portal and related systems. You represent that you have all rights and permissions required to submit such data.
5. Fees and Payment
If fees apply to any services, pricing and payment terms will be provided separately in quotes, invoices, order forms, or service agreements. You agree to pay all applicable fees and taxes when due.
6. Intellectual Property
All content, trademarks, branding, software, and materials in the Services are owned by or licensed to Stratosphere Prep and are protected by applicable intellectual property laws. Except as expressly permitted, no content may be copied, modified, distributed, or used without prior written consent.
7. Third-Party Services
The Services may integrate with third-party providers (for example authentication, analytics, communication, or hosting providers). Your use of third-party services is subject to their terms and policies.
8. Disclaimer of Warranties
The Services are provided on an "as is" and "as available" basis. To the maximum extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
9. Limitation of Liability
To the maximum extent permitted by law, Stratosphere Prep and its officers, employees, and affiliates are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, data, goodwill, or business interruption arising out of or related to your use of the Services.
10. Indemnification
You agree to defend, indemnify, and hold harmless Stratosphere Prep from claims, liabilities, damages, and expenses (including reasonable legal fees) arising from your use of the Services, your content, or your violation of these Terms or applicable law.
11. Suspension and Termination
We may suspend or terminate access to the Services at our discretion, including for violations of these Terms, legal requirements, or security concerns.
12. Governing Law
These Terms are governed by the laws of the Province of Ontario and applicable federal laws of Canada, without regard to conflict of law principles.
13. Changes to Terms
We may update these Terms from time to time. Changes become effective when posted with an updated effective date. Continued use of the Services after changes means you accept the revised Terms.
14. Contact
For questions about these Terms, contact us through our contact page.